Effective Date: 12 August 2025
Website: https://arogyavedika.com/

1. Introduction

Welcome to Arogya Vedika. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Arogya Vedika collects, uses, stores, processes, shares and protects personal information when you visit our website, purchase products, book appointments, register for courses, participate in online classes or use any of our services.

Arogya Vedika provides Ayurvedic products, healthcare and wellness services, consultations, appointment booking facilities, educational courses and online learning services.

By accessing our website or using our services, you acknowledge that you have read this Privacy Policy. Where consent is required for particular processing activities, we will seek the appropriate consent.

2. Information We Collect

We collect information that is necessary to operate our website, process transactions, deliver services and communicate with our customers and students.

2.1 Personal and Contact Information

Depending on how you use our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping and delivery address
  • Account username and authentication information
  • Information submitted through contact forms, enquiries and appointment forms
  • Communications sent to our support team

2.2 Product Orders and Payment Information

When you purchase products through our website, we may collect information relating to your order, including:

  • Products purchased and quantities
  • Order number and transaction reference
  • Billing and shipping details
  • Order status and delivery information
  • Payment status, refund details and relevant transaction records

Payments may be processed through third-party payment service providers. Your payment information may be collected and processed by the relevant provider according to its own privacy policy and security practices.

We do not intend to store complete payment card numbers, CVV codes or payment passwords on our website. The actual handling of payment information depends on the payment methods and integrations enabled.

2.3 Appointment and Consultation Information

When you book an appointment or request a consultation, we may collect:

  • Your name and contact details
  • Preferred appointment date and time
  • Booking status and appointment reference
  • Details you voluntarily provide in an enquiry or consultation form
  • Relevant communication concerning your appointment

If you voluntarily provide health-related information, symptoms, medical history or treatment-related details, that information may be processed to the extent necessary to respond to your enquiry or provide the requested service.

Please avoid submitting sensitive medical information through general contact forms unless it is necessary for your request.

2.4 Online Courses and LearnPress

Arogya Vedika offers educational courses and online learning services through its website. We use WordPress and the LearnPress learning management system to manage applicable learning activities.

Depending on the features you use, we may collect:

  • Student name and email address
  • Student account and profile information
  • Course registration and enrolment records
  • Purchased course details and payment status
  • Course access and progress information
  • Quiz results, assignments or learning records where applicable
  • Course-related communications and support requests

We use this information to register students, provide access to purchased courses, manage learning activities, communicate course updates, maintain educational records and provide customer support.

2.5 Google Meet Live Classes and Scheduling

Arogya Vedika may use Google Meet and related Google services to facilitate live classes associated with our courses.

Depending on the integration and permissions enabled, relevant information may include:

  • Course and class schedules
  • Meeting links and event details
  • Google account authorization information
  • Calendar information required for authorized scheduling features
  • Class-related communications and access details

We use this information to facilitate scheduled classes and provide the online learning functionality requested by users.

We do not claim to collect meeting recordings, audio, video, chat messages or attendance information unless those features are actually enabled and the relevant information is accessed or processed through our services.

2.6 Technical and Usage Information

When you visit our website, certain technical information may be collected by the website, hosting provider, security tools or enabled analytics services, including:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and interactions with website features
  • Access dates and times
  • Cookie identifiers and session information
  • Technical logs used for troubleshooting, security and performance

The exact information collected depends on the website features, cookies, analytics tools and integrations enabled.

3. How We Use Your Information

We may use personal information for the following purposes:

  1. To operate, maintain and improve our website.
  2. To process orders, payments, shipping and refunds.
  3. To provide product information and customer support.
  4. To receive and manage appointment bookings.
  5. To respond to enquiries and provide requested consultation services.
  6. To create and manage student accounts.
  7. To provide access to purchased courses and educational materials.
  8. To facilitate authorized Google Meet live classes and related scheduling.
  9. To send order confirmations, appointment reminders and essential service notifications.
  10. To manage course enrolments, learning progress and relevant course communications.
  11. To protect the website against fraud, unauthorized access and security incidents.
  12. To maintain business, accounting and transaction records.
  13. To comply with applicable laws and lawful requests.
  14. To send promotional communications where permitted and, where required, with your consent.

We use personal information only for purposes that are reasonably connected with the services provided or otherwise permitted by applicable law.

4. Google Account and Google API User Data

This section explains how Arogya Vedika handles information obtained through Google services when a user authorizes a Google integration.

4.1 Google Services We May Use

Our website may integrate Google services to support authorized functionality associated with online courses, live classes, meetings or scheduling.

Depending on the installed integration and the permissions requested, these services may include Google Meet, Google Calendar and Google OAuth authorization.

The specific Google services and data accessible to our website depend on the actual integration, the Google API scopes configured and the permissions granted by the user.

4.2 Google Data We May Access

If the enabled integration requests the relevant permissions, the website may access limited Google account information or calendar event information needed to perform the authorized operation.

For example, depending on the permissions configured, this may include:

  • Basic Google account information required for authorization.
  • Calendar event details necessary for authorized scheduling.
  • Meeting links or event information required to organize or manage live classes.
  • Other Google data explicitly covered by the permissions requested and granted.

We do not represent that every category listed above is collected in every situation. We access Google data only when the configured integration requires it and the user has granted the relevant authorization.

4.3 How We Use Google User Data

Google user data is used only for the purposes disclosed to the user and necessary to provide the authorized website functionality, such as:

  • Connecting the applicable Google service.
  • Organizing or managing authorized class schedules.
  • Creating, updating or managing calendar events where the granted permissions allow it.
  • Providing relevant meeting links and scheduling information for online classes.
  • Maintaining the authorized integration and troubleshooting its operation.

We do not use Google user data for unrelated purposes or to create advertising profiles.

4.4 Google Data Sharing

We do not sell Google user data or transfer it to third parties for their own advertising purposes.

Google user data may be processed or shared only when reasonably necessary to provide the authorized functionality, with service providers acting on our behalf where applicable, with your consent, when required by law, or as otherwise permitted by the Google API Services User Data Policy.

We do not authorize service providers to use Google user data for independent purposes unrelated to the requested service.

4.5 Google Data Storage and Protection

Google-related information may be processed by our website, its hosting environment and the relevant Google services as necessary to provide the authorized integration.

Where Google-related information is stored by our website, we seek to limit storage to what is necessary for the relevant functionality and apply appropriate access controls and security measures.

The specific information retained, storage duration and deletion procedures depend on the integration’s actual configuration and operation.

4.6 Google API Limited Use Policy

Arogya Vedika’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.

We limit the use of Google user data to providing or improving the user-facing features that are appropriate to the authorized integration. We do not sell Google user data, use it for targeted advertising, or use it for purposes unrelated to the disclosed functionality.

Human access to Google user data is restricted to circumstances permitted by applicable Google policies, such as when necessary to provide or improve the requested functionality, for security purposes, to comply with law, or with the user’s appropriate consent.

We do not use Google user data for generalized artificial intelligence or machine-learning model training.

4.7 Revoking Google Access

You may revoke an application’s access to your Google Account through your Google Account’s third-party connections and security settings.

After authorization is revoked, functionality that depends on that permission may no longer work. Revoking access does not necessarily delete information already stored by the website. You may separately contact us to request deletion of applicable personal information, subject to legal obligations and legitimate recordkeeping requirements.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality.

Cookies may be used to:

  • Maintain login sessions.
  • Remember shopping cart contents.
  • Support checkout and order processing.
  • Remember user preferences.
  • Improve website functionality and performance.
  • Support security and fraud prevention.
  • Measure website usage if analytics tools are enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart functionality, account access, checkout or other website features.

The cookies used depend on WordPress, WooCommerce, LearnPress and other enabled plugins or third-party integrations.

6. Third-Party Services

To provide our services, we may rely on third-party service providers, including:

  • WordPress and website hosting providers.
  • WooCommerce and relevant website plugins.
  • LearnPress and related learning management integrations.
  • Google services used for authorized live classes or scheduling.
  • Payment gateways and transaction processors.
  • Shipping and delivery providers.
  • Email, communication and customer support services.
  • Security, performance and analytics services where enabled.

These providers may process information necessary to perform their respective services. Their processing is subject to their own terms, privacy policies and applicable obligations.

We encourage users to review the privacy policies of third-party services they use.

7. How We Share Personal Information

We do not sell personal information as a business practice.

We may disclose information in the following circumstances:

  • Service delivery: To payment providers, delivery partners, hosting providers and service providers when necessary to complete a transaction or provide a requested service.
  • Course administration: To authorized personnel or service providers who help manage enrolments, course access and live classes.
  • Google integration: To Google services as necessary for functionality you authorize.
  • Legal compliance: When disclosure is required by applicable law, regulation, court order or lawful governmental request.
  • Security and fraud prevention: When necessary to investigate suspected fraud, protect our users or secure our website.
  • Business changes: In connection with a merger, restructuring or transfer of business, subject to applicable privacy requirements.

We seek to limit disclosures to information reasonably necessary for the relevant purpose.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain appropriate records and comply with applicable legal obligations.

Retention periods may vary by information category:

  • Customer and order records: Retained as necessary for order fulfilment, customer support, accounting, tax and legal requirements.
  • Appointment records: Retained as necessary to manage bookings, provide services and maintain relevant records.
  • Student and course records: Retained as necessary to provide course access, administer learning activities and maintain relevant educational records.
  • Google-related information: Retained only as necessary for the authorized integration and applicable operational or legal requirements.
  • Technical and security logs: Retained as necessary for security, troubleshooting and system administration.

When information is no longer required, we will take reasonable steps to delete it, anonymize it or otherwise dispose of it securely, subject to applicable obligations and technical limitations.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

Depending on the systems and services enabled, safeguards may include:

  • HTTPS encryption during transmission.
  • Access controls for website accounts and administrative functions.
  • Appropriate password and account security measures.
  • Software and plugin updates.
  • Security monitoring and troubleshooting.
  • Restricted access to personal information where appropriate.
  • Appropriate handling of third-party service integrations.

No website or electronic transmission method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we seek to maintain safeguards appropriate to the information we process.

10. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

  • Request access to personal information concerning you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information where applicable.
  • Withdraw consent where processing is based on consent.
  • Opt out of promotional communications.
  • Request information about how your personal information is used.
  • Revoke Google account authorization through your Google Account settings.

To submit a privacy request, contact us using the details provided in the Contact Us section.

We may need to verify your identity before fulfilling certain requests. Some information may need to be retained to comply with legal obligations, resolve disputes, complete transactions or maintain required records.

11. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without the appropriate authorization required by applicable law.

Where a course or service is available to a minor, a parent or legal guardian should provide any required consent and assist with the use of the service where appropriate.

If you believe that personal information has been collected from a child inappropriately, please contact us so that we can review the matter and take appropriate action.

12. External Websites and Links

Our website may contain links to external websites, payment services, Google services or other third-party platforms.

We do not control the privacy practices of external websites. When you visit or use those services, their own privacy policies and terms may apply.

We encourage you to review the relevant policies before submitting personal information to third-party websites.

13. International Data Processing

Some service providers, including Google and other third-party platforms, may process information on systems located outside your state or country.

Where such processing occurs, we seek to use appropriate service providers and take reasonable steps to handle personal information in accordance with applicable data protection requirements.

The location and handling of information depend on the services and integrations used.

14. Marketing and Communications

We may contact you regarding your orders, appointments, courses, account activity, service updates or support requests.

Where permitted by law, we may also send promotional communications about our products, courses and services.

You may opt out of promotional emails by using an available unsubscribe option or contacting us directly. Opting out of promotional communications will not prevent us from sending essential service messages, such as order confirmations, appointment updates or important account notifications.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, integrations, legal requirements or data-handling practices.

Any updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, our data-handling practices or a request concerning your personal information, please contact us:

Arogya Vedika

Website: https://arogyavedika.com/

Email: arogyavedika@gmail.com

Phone: +91 90243 74324

Address: 22, Gopalpura Bypass Road, near Central Sanskrit University, Anand Vihar, Triveni Nagar, Arjun Nagar, Jaipur, Rajasthan 302018, India.

We will review privacy-related requests and respond in accordance with applicable requirements.